We continue growing in Ireland!

3/8/2019

 

 

We CONTINUE GROWING IN IRELAND!

BY DEMES IRELAND
Nesta Business Centre
Office 202
Glencullen House
Kylemore Road
Inchicore
Dublin 10, D10 K729
Tel.: (+353) 15136799
ireland@bydemes.com
From Monday to Friday
8:00 a.m. - 17:00 p.m.


Dear costumers,

We have renovated our Ireland Technical Support Team in our Dublin offices to provide you the best service, thanks to its professionalism, prestige and closeness.
DANIJEL PERKOVIC
Technical Support Ireland
(+353) 871764106
support.ire@bydemes.com

They will locally take care of:

1

Your technical questions (SAT)
  Our Ireland technical team will continue to answer your technical questions or requests as quickly as possible by e-mail or phone: support.ire@bydemes.com or (+353) 871764106.

2

Solve your returns & repairs (DOA & RMA)
  Our Ireland technical team will continue to take care of all your returns & repair works (DOA & RMA) in the most efficient way possible.

As you may know all products must be returned to our Dublin offices with the completed returns form of our “Support” website section, once you have logged in. Failure to provide this form will result in a delay in credit/replacement goods.

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And as a novelty and for your peace of mind, you could find out the status of your repairs in real time in the same "Support" section. In the list of repair requests, you will have the information of the "State" of the repair and you could obtain more information about each repair in "View details", such as the date of the request and reception to our workshop, technical details, estimated delivery date of the material and history of the repair process, with a comment by state.

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3

Provide you presales and product technical advice
  Our Ireland technical team will advice you about our most advanced security systems to ensure that you receive the most practical and functional solution, that perfectly suits your needs.

4

Provide regular trainings & open days of all range of products
  Our Ireland technical team will offer regular on-line & off-line trainings at our Dublin based office about our product ranges. All attendees will be able to ask for a certificate of completion.

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